1. These General Terms and Conditions (GTC) apply to all contracts concluded via the website Artofblomm.online between Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig, and customers.
2. These terms apply to both consumers and businesses unless a distinction is made in individual clauses.
§2 Conclusion of Contract 3. The presentation of products on the website does not constitute a legally binding offer but rather an invitation for the customer to submit orders. 4. The customer makes a binding offer by completing and submitting the order form available on the website. 5. The sales contract is concluded when Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig confirms the customer's order via email.
§3 Prices and Payment 6. All prices on the website are total prices (including VAT). 7. Payment via "PayPal" / "PayPal Checkout" When selecting a payment method offered through "PayPal" / "PayPal Checkout," payment processing is handled by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment options available via "PayPal" are displayed under an appropriately designated button on our website and during the online ordering process. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full. 8. Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig reserves the right to change prices, with such changes not affecting orders that have already been placed and confirmed.
§4 Delivery and Shipping Costs 9. Delivery of goods will be to the address provided by the customer. 10. Shipping costs are listed separately and added to the price of the ordered goods. 11. The delivery time is between 3 and 10 working days unless otherwise specified in the product description.
§5 Right of Withdrawal 12. Consumers have the right to withdraw from the contract within 14 days without giving any reason. 13. To exercise the right of withdrawal, the consumer must inform Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig of their decision via a clear statement (e.g., by letter, fax, or email). 14. The consumer is responsible for any reduction in value of the goods if it is due to handling beyond what is necessary to establish the nature, properties, and functionality of the goods. 15. The right of withdrawal only applies if the goods are undamaged and in unchanged condition. 16. The consumer bears the costs of returning the goods.
§6 Warranty and Guarantees 17. Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig is liable for defects in the goods sold in accordance with statutory provisions. 18. In the event of defects, the customer should inform Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig immediately. 19. Complaints are processed within 14 days of receipt.
§7 Data Protection 20. Customers' personal data are processed in accordance with applicable data protection regulations. 21. Detailed information on the processing of personal data can be found in the Privacy Policy available on the website.
§8 Final Provisions 22. All legal relationships between Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig and the customer are governed by the law of the Federal Republic of Germany. 23. Should any provision of this agreement be wholly or partially invalid, the validity of the remaining provisions remains unaffected. 24. The court of jurisdiction for all disputes arising from the contractual relationship between the customer and Ewa Iwona Grabiec, Taubestraße 47, 04347 Leipzig, is the court with jurisdiction over the registered office of Ewa Iwona Grabiec.